Your monitoring professionals can aid in streamlining an emergency
An alarm will likely be troubling when they trip -- particularly if they sound off when you’re asleep. But if you have a monitored alarm system, you only have to think about one event: getting your loved ones to out of harm’s way.
That's because your monitoring professional also reacts to your triggered sensors. Within a minute, they will reach out to you to make sure everyone is alright and help assess the predicament. Then, they will call emergency responders and get them to you. Vivint’s monitoring agents can even help walk you through your emergency if you need to know the next step.
Monitoring guards more than your motion detectors
Your Napa monitored alarm system covers more than an intrusion. Your home security system might act to fire, carbon monoxide, or excessive water with the right devices. By installing a monitored fire alarm or smoke detector, you can get emergency services to react no matter if you're home or traveling. Your monitoring team can even respond to health-related situations -- like chest pains or a collapse -- with a monitored medical accessory.
Emergency services arrive faster with a monitored alarm system
A Vivint agent will react to any tripped alarm in mere seconds. They'll first reach you to ensure that you're out of harm’s way and then may coordinate emergency teams on your behalf. This streamlined approach is far faster than calling the authorities yourself after you reached your family and moved to safety. Seconds matter in emergency situations, and Vivint makes sure you get assistance fast!
Monitoring is vigilant of your home round-the-clock
Unfortunately, a high-decibel alarm tone doesn’t do much when you’re away from home. However, your Vivint monitoring team remains on alert without rest. They'll react to any alarm that you cannot and will also keep you up-to-date every part of the process. It’s easier when you're nearby and can rush home after receiving an alert, but it's essential when you're unavailable and can't quickly make it back to take care of the situation.